Warranty Information for Sperti Sunlamps
The SPERTI Return Policy is also posted below.
All of our sunlamps and engineered and made in the USA by our Sperti Team, and we take great pride in the technology and quality of our Sperti UV light therapy products. The SPERTI name is famous for Ultraviolet lamps, it is our specialty. Our product is very well built, our factory location ( Kentucky, USA ) allows for rapid solution for any problems that occur.
What Is Covered:
All parts defective in materials or quality of workmanship.
For How Long:
12 months from date of purchase on the unit, and six (6) months on the bulbs.
What We Will Do:
We will either replace or repair free of charge any defective part.
What We Will Not Do:
Pay shipping or transportation costs. Also, we will not offer refund to persons claiming non-tanning.
What You Must Do:
Provide dated proof of purchase. (if purchased direct from Sperti.com we will have this info)
How To Get Warranty Services?
For service please contact our Factory Service Department at: 800 544 3757 (toll free within the USA)
or From outside the USA call: (859) 331-0800
Email to: firstname.lastname@example.org
KBD, Inc., Sperti Sunlamps
2550 American Court
Crescent Springs, KY 41017
This warranty covers the first purchaser only. This warranty does not cover commercial use.
State Law Rights Implied warranties are limited to the duration of three (3) months. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Return Policy of Sperti Sunlamps, KBD Inc.
If a problem exists with your newly purchased Fiji Sun Tanning Lamp, The Vitamin D Lamp, or Psoriasis Lamp, we will work with you to fix it quickly.
Please read our policy below:
- You have 15 days from receipt of the product to initiate your request for warranty work.
- You must contact us toll free at 1-800-544-3757 to receive a Return Authorization before returning your item.
- Do not return the product without an RA number (return authorization).
- Your return must reach its destination within 15 days from the date of the Return Authorization.
- Any warranty action requires the product to be returned in its original condition, including original packaging, manufacturer’s containers, documentation, warranty cards, manuals and accessories.
- We will not accept returns if packaging is not in its original condition.
- All costs related to return shipping must be paid by the customer.
- When we receive and inspect your returned product, we will refund the invoiced amount of the product less a 20% restocking fee and original freight charges.
- Please remember, it is your responsibility to repack the product completely and properly and arrange for its return.
- We encourage you to insure your shipment when returning.
Yes, these are expensive sunlamps so naturally shoppers doing their due diligence want to know the answer to: “What if it breaks?” (see above). These well-built sunlamps have only one moving part – the timer dial which is very basic and never breaks. The bulbs are professionally made and won’t lose their seal or break unless dropped, smashed, etc.. These are very reliable sunlamps built to last many years.
The design and content of this website is produced by a third party (Summer Tan) which is responsible for its contents.
This text below is legal wording that comes ‘built-in’ with the website template, and “Sperti Sunlamps” is automatically inserted throughout the document. It is standard legal stuff about the website and its contents.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
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Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of SPERTI SUNLAMPS products) must be commenced within one (1) year after the claim or cause of action arises. SPERTI SUNLAMPS’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. SPERTI SUNLAMPS may assign its rights and duties under this Agreement to any party at any time without notice to you. Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a SPERTI SUNLAMPS or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. 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You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, SPERTI SUNLAMPS is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, SPERTI SUNLAMPS reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to SPERTI SUNLAMPS in its sole discretion. 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Nonetheless, SPERTI SUNLAMPS seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).