Current (2017) International Shipping Rates:
Europe: $120 shipping with US Postal Priority International
Australia, Asia, & others: $120 shipping with US Postal Priority International
Our premium quality sunlamps are engineered and built ready to run on 220 volt European power. No converter needed. Our innovative designs include a detachable power cord. We provide you with the correct power cord to fit your country (based on the “Shipping To” address that you provide).
We ship to all EU countries, and most European countries. There are only a few ‘high fraud risk’ or ‘unreliable delivery’ countries that we do not ship to. This International Shipping Fee does include shipping and insurance from us to you. You will have a US Postal tracking number emailed to you upon shipping.
How do I know if you ship to my country?
The list is too long to post here, you will see your country listed during the shopping cart checkout process.
NOTE: most already understand this, but we wish to remind all customers that any & all taxes, tariffs, VAT, etc. is your/customer responsibility. We only charge you for the product and shipping with insurance, we add no tax to your order.
Important notes for International orders:
Security for international orders requires you to provide current and correct information on file with your credit card issuer. 1) billing address for the credit card you are using. The ‘billing address’ is the address that the credit card issuer has on file for you. You will separately enter the shipping address, if different than the billing address. 2) A valid phone number for you is required, and is necessary for our shipping documents. 3) A valid email address that you check/read is also required. Our primary means of communication with you will be by e-mail. 4) Address clarification: if you need to add or explain your address you can add this into the “comments” box during checkout. Online shopping carts sometimes make it difficult to enter addresses’ from around the world, so if you need to clarify your address you may do so.
If there are any problems or complications with shipping to your address we will contact you and let you know prior to finalizing anything. No additional charge will ever be made by Sperti unless you authorize it. In rare cases we many not be able to process and ship certain orders, in this situation we will notify you by email and no final charge will be made to your credit card. When you place your order online with your credit card it will process what is called a “pre-authorization” on your credit card, and the final charge will not be made until the unit is shipping out.
If you have difficulty using your ‘overseas’ credit card, we offer PayPal as an option.
International Customers: for you reassurance we remind you that we are the Sperti manufacturer, we are SPERTI, so you are ordering factory direct from a very well established US company that has been making quality UV Sunlamps and Vitamin D Lamps for about 80 years.
Our UV Sunlamps including our FIJI Sun Tanning Lamp, the Vitamin D Lamp D/UV-F, and the Psoriasis Lamp PH-36F all are equipped to run off European 220v power, and the heavy duty 220v power cord we include free is made to fit your country. All International orders will automatically receive the 220v power cord unless you specifically request otherwise. Your unit will be fully ready for use in your country.
A few customers from around the world have written in …
“Hello from Reykjavik Iceland! I received my order in good condition,. … … … Thank you.”
“Your summer is my winter 🙂 Thank you for making this international shipment easy. My Vitamin D Lamp arrived in perfect condition and is working well. And praise for sending a power cord for Australia!”
Andy – Melbourne, Australia
James Owens in London wrote, “My Vitamin D Lamp arrived a week ago, …….I feel better already.”
“Hi, I ordered the Sperti Vitamin D lamp from New Zealand and it arrived within 2 weeks to my apartment. I found the staff extremely easy to deal with and had all my questions answered promptly by email. The unit itself is well designed and simple to use and I am sure the health benefits will start to become obvious as the winter months progress here. I wouldn’t hesitate to use Sperti as a supplier even if overseas. Thanks to all”
– Simon, Wellington, New Zealand.
When calling from outside the United States call: 859-331-0800
Our toll free number 800-544-3757 is for North America.
Our headquarters is located in Kentucky, hours: 08:00-17:00ET Eastern Time Zone
Please send inquiries to: Sales@Sperti.com
Whether it’s a shipping & delivery question or a technical product question, all are welcome.