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Warranty and Repair Process

Our sunlamps now come with a 7 Year Warranty! This means that during the first 7 years of your new sunlamp’s life, if anything were to need repairing, we will get it fixed with no additional repair fees! If you ever think your lamp is in need of a repair, simply give our office a call and we will be able to talk you through some trouble shooting in order to make sure that a repair is necessary. If it is, we will send you a copy of our repair form and you just send the unit to our repair center so that one of our technicians can take a look at it in order to get it back to working properly – you just pay for shipping!

One thing that is not covered under the full 7 warranty is the bulbs. The bulbs come with a 6 Month Warranty and have a lifespan of 1,000 usage hours.

All product warranties are valid for the original purchaser. If you were to purchase a sunlamp from someone other than Sperti or one of our distributors, that product would not come with a manufacturer’s warranty.

In the case that a repair is needed on a product that is no longer warrantied, there is a $40 per hour repair processing fee.

 

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Customer Service

If you ever have any questions or concerns about your sun lamp, remember to keep in mind that our customer service center is always here to help.

Our office is open Monday-Friday 8am-5pm Pacific Time

Trying to decide which product is the best for you? Give us a call.

Wondering about the warranty of your sun lamp? Give us a call.

Experiencing an issue with the delivery of your product? Give us a call.

Our customer service representatives are always willing to answer any questions you may have. Don’t be afraid to pick up the phone and give us a call! 800-544-3757

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Del Sol UV-93 Sun Lamp

If you have an older model Sperti sunlamp from about 8 or more years ago, this post is for you. Our model: Del Sol was discontinued about 8 years ago. This unit was used for vitamin D or tanning and only used 1 bulb. We carried the replacement bulbs for about 5 years after the unit was discontinued and then the machine that was used to produce the bulbs stopped being serviced so we can no longer offer them.

Our new sun lamps are now FDA approved and have some updated technology, so it can deliver greater results than the older model.

We apologize any inconvenience this has caused but we would like to make it up to you. Anyone that has a Del Sol lamp that no longer works and needs an upgrade, we can offer you a 20% discount on a new sunlamp! All you have to do is give our office a call and we will be able to apply this discount to your order of a new light. Please feel free to contact us with any questions: 800-544-3757

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Light Up Your Holidays

During the holidays, buying gifts can be very stressful. If you know someone that likes to tan or has a vitamin D deficiency, then a sun lamp is the perfect gift!

With our simple to use lamps, it makes getting UV exposure at home fast and easy. Especially during the cold, dark winter months, it can be hard to get outside and spend time in the sun and it can be expensive to go to a tanning salon every week. With the Fiji Sun Tanning Lamp, you can get a safe, gradual tan from the comfort of your own home! The Sperti Vitamin D Light Box is more efficient than taking oral supplements and it only takes 20 minutes a week!

If you are on the fence and not sure of your loved one will appreciate the gift of light, remember that we have a 60 Day Money Back Guarantee. This means that they can return the product within 60 days from the date of purchase, no questions asked!

If you have any questions about our sunlamps, feel free to give our office a call: 800-544-3757

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Warranty and Repairs

With the purchase of any new Sperti Lamp, you get a full year warranty on the product and a 6 month warranty on the bulbs.

For the first year with your light, if for any reason it stops working, we will make sure to you have a working light as quickly as possible. Depending on what is wrong with the unit, we will either send you a replacement part or we will have you send it in to our repair center so that our technicians can take a look at it and get it working again. During the life of your warranty, we will not charge any fees for repair work. After the warranty has expired we will still be more than happy to have you send your unit to our repair center, there is simply a repair fee of $40 per hour plus the cost of any replacement parts.

Our repair center is quick and efficient. Once we receive the unit, we will get it checked within 24 hours and get it sent back to you.

Note: We do not cover the shipping fees for repairs.

If you ever have any questions about the warranty or repair of a unit, give us a call and we will be happy to help: 800-544-3757

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60 Day Money Back Guarantee

When you purchase a new Vitamin D Light Box, a Tanning Lamp or a Psoriasis Sunlamp from us, you will get our 60 Day Money Back Guarantee. This means that you have 2 whole months to use your light and if you decide, for any reason, that you would like to return or exchange it, you can.

If you decide that you would like to take advantage of this guarantee, you simply have to contact our office. We will email you a Return Form for you to fill out and include in the package with your light. Once we receive the unit back, we will process the full refund for the purchase price of the unit. It’s that easy!

With this 60 Day Guarantee, there is no reason to at least give light boxes a try!